Home
Support
|
At CQG, we know that service is most important to our customers. Our award-winning customer support teams operate from ten locations across the globe and strive to exceed customer expectations twenty-four hours a day. Our customer support is backed by product development staff in four countries, our product specialists, and our data quality and operations teams. We go the distance to ensure the quality and performance of our electronic trading networks.
Get started with CQG 
Contact Us
Phone
Hours are Sunday, 2:30 p.m. CT through Friday, 5:00 p.m. CT.
| Office |
Phone Number |
| United States |
1-800-525-1085 |
| United States (Direct Dial) |
1-212-809-8977 |
| United Kingdom |
+44 (0) 20-7827-8270 |
| France |
+33 (0) 1-74-18-07-81 |
| Germany |
+49 (0) 69-6677-7558-0 |
| Japan |
+81 (0) 3-3286-6877 |
| Russia |
+7 495-795-2409 |
| Singapore |
+65 6494-4911 |
| Sydney |
+61 (2) 9235-2009 |
E-mail
Customer service is provided via e-mail at websupt@cqg.com from Sunday, beginning at 8:00 a.m. CT through Friday, ending at 5:00 p.m. CT and Saturday at 8:00 a.m. - 5:00 p.m. CT.
Live Chat
CQG’s Live Chat allows you to contact CQG's Customer Support team directly through CQG Integrated Client. Hours are Sunday, 2:30 p.m. CT through Friday, 5:00 p.m. CT.
Training and Remote PC Support
CQG provides weekly live and online training sessions covering the latest features in CQG.
|